Terms and Conditions
Last updated February 12, 2025
- Booking & Reservations:
- You can book anytime you need, our services are available 24/7.
- A valid credit card is required at the time of booking to guarantee the reservation.
- The client is responsible for providing accurate information regarding pickup location, time, and drop-off details.
- Payments:
- Full payment is required upon completion of our service unless otherwise agreed.
- We accept credit cards, debit cards, and cash.
- A service charge may be applied for additional requests or modifications to the booking.
- Driver’s Discretion:
- The driver has the discretion to refuse service if the client is disruptive, intoxicated, or otherwise not adhering to company policies.
- The driver reserves the right to adjust routes as necessary for safety, weather conditions, or traffic concerns.
- Damages & Liability:
- The client is responsible for any damage caused to the vehicle by the actions or actions of their group.
- The client will be charged for cleaning fees if any damage to the interior of the vehicle occurs (vomit, spills, etc.).
- Prohibited Behavior:
- Smoking, illegal substances, and consumption of alcohol (unless otherwise permitted) are not allowed in the vehicle.
- The client must adhere to all local and national laws during the ride.
- Late Returns:
- Clients should inform us in advance if they anticipate being late. Late returns may incur an additional fee.
- Safety and Comfort:
- Seatbelts must be worn at all times. Our company is not responsible for any injuries resulting from failure to comply with safety measures.
- Force Majeure:
- SUV on Demand will not be liable for delays or failure to provide service due to circumstances beyond its control (e.g., natural disasters, traffic accidents, or mechanical failure).
